FAQ

Please refer to the size chart posted on each product page.
We also provide descriptions of the product's features and details, so please refer to them as well.
If you have any questions, please feel free to contact us.

Some products may be restocked.

Once your order has been confirmed, cancellations or changes can be made as long as they have not yet been shipped.

Yes, we generally combine shipping on all items.

We are currently not offering gift wrapping.

We usually ship within 2-3 business days of receiving your order.
Shipping times vary depending on the region, so please see the "Shipping" page for details.

We use Yamato Transport.
The tracking number will be emailed to you after shipping.

We are sorry, but we currently only offer domestic shipping.

Currently, the following payment methods are available:
• Credit card (VISA, Master, JCB, AMEX)
• Convenience store payment • Apple Pay / Google Pay / PayPay / Rakuten Pay / Merpay / Paidy, etc.

Yes, you can download your receipt from your order history on My Page.

Yes, guests can purchase.
However, if you register as a member, you will receive benefits such as the ability to check your purchase history and receive points, so please take advantage of this opportunity.

If you have a coupon, please enter the code in the "Coupon Code Input Field" during the checkout process.
Please confirm that the discount has been applied before placing your order.